Shipping & Policies

Payments

We currently accept credit/debit cards, Etsy gift cards, and Paypal.

Shipping

Processing Time: 3-6 business days. These are the amount of days between when the order is paced and when it is shipped out.

Thank you for your patience while I hand craft your item with love!

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Returns and exchange details

Returns: if within 7 days of delivery you are unhappy with your item, I will in most cases be able to offer you a refund. Please ship it back to me and I will gladly refund the full price minus the shipping costs.

Exchanges: Exchanges are accepted within 7 days of delivery.

In the case of returns and exchanges, buyer pays shipping prices.

Additional

Please use care with jewelry items, especially when wearing loose knit clothing. Due to the nature of the raw stones and minerals, the textures of many of my jewelry items can sometimes snag in clothing.

Gold pieces are either 18K plated, solid brass, or mixed alloy. (Check your specific listing for materials.) They are all carefully coated in a clear varnish and hand polished with Renaissance wax.

Metal jewelry pieces are tarnish resistant, but the color can fade eventually, depending on body chemistry. You can prolong the brilliance and life of your jewelry by taking the items off before washing your hands or showering.

Common sense clause: Some stones, brass shapes, or other components in jewelry can be sharp. Please be careful with any sharp pieces in your jewelry, and don't wear them when doing any strenuous activity like working out or playing sports. Wear sharp jewelry pieces at your own risk. The Faint of Heart isn't responsible for any injury or damage of property caused by "freak jewelry accidents."

Frequently Asked Questions

Care instructions

Remove your jewelry before bathing or washing hands to preserve the shine and life of your jewelry items! All metal pieces are coated with clear coat varnish and hand polished with Renaissance wax. To keep pieces economical, we use brass and other mixed alloys. They should have a lovely long life if well cared for, but discoloration can occur depending on body chemistry. Be kind to your bling.

When will my item ship?

All of TFOH jewelry is handmade, with love! Jewelry items usually take 3-6 business days before they are shipped, depending on the current demand.